Working Together to Serve you Better
One of the City of Summerville's goals is to provide superior customer service. Your feedback telling us what is going well and what needs improvement is essential to better serve you. Please take a moment to complete this survey and submit to the City.
Service Date
Your Name
Street Address
City
State
Zip Code
Email Address
Telephone Number
Department that Served you
Who Served you
Was the person who served you knowledgeable? YesNo
How long did you wait to be served?
Please give a brief description of the service provided
Please rate the following as to how the service was provided:
Professionalism: ExcellentVery GoodGoodFairPoor
Courteous : ExcellentVery GoodGoodFairPoor
Responsiveness : ExcellentVery GoodGoodFairPoor
Helpful : ExcellentVery GoodGoodFairPoor
Overall Rating : ExcellentVery GoodGoodFairPoor
If the person serving you was unable to address your concern or need, were you directed to the appropriate department or staff member? : YesNo
Please share any additional comments and/or suggestions you may have.
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