Customer Service Survey

Working Together to Serve you Better

One of the City of Summerville's goals is to provide superior customer service. Your feedback telling us what is going well and what needs improvement is essential to better serve you. Please take a moment to complete this survey and submit to the City.

Was the person who served you knowledgeable?
YesNo

Please rate the following as to how the service was provided:

Professionalism:
ExcellentVery GoodGoodFairPoor

Courteous :
ExcellentVery GoodGoodFairPoor

Responsiveness :
ExcellentVery GoodGoodFairPoor

Helpful :
ExcellentVery GoodGoodFairPoor

Overall Rating :
ExcellentVery GoodGoodFairPoor

If the person serving you was unable to address your concern or need, were you directed to the appropriate department or staff member? :
YesNo