Customer Service Survey

    Working Together to Serve you Better

    One of the City of Summerville's goals is to provide superior customer service. Your feedback telling us what is going well and what needs improvement is essential to better serve you. Please take a moment to complete this survey and submit to the City.

    Was the person who served you knowledgeable?
    YesNo

    Please rate the following as to how the service was provided:

    Professionalism:
    ExcellentVery GoodGoodFairPoor

    Courteous :
    ExcellentVery GoodGoodFairPoor

    Responsiveness :
    ExcellentVery GoodGoodFairPoor

    Helpful :
    ExcellentVery GoodGoodFairPoor

    Overall Rating :
    ExcellentVery GoodGoodFairPoor

    If the person serving you was unable to address your concern or need, were you directed to the appropriate department or staff member? :
    YesNo