The Summerville Natural Gas system has an astounding 1,342,758 feet (254.3 miles) of gas main not including the service lines that run from the main line to the customer’s house or business. This breaks down to each employee in the gas department being responsible for 223,793 feet (42.4 miles) of gas main. We currently have 4,559 customers, including 4,036 residential, 26 Schools, 484 commercial, 1 industrial, and 12 large industrial. The customer to employee ratio is 760 customers per employee.
If you can not reach a staff member, AND it is after hours, on a week end, on a holiday, or if it is an emergency, call 911. The 911 center will dispatch an “on-call” employee 24 hours a day.